Privacy Policy
Last updated: January 15, 2025
At Solana Volume Bot, we take your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our service.
1. Information We Collect
We collect several types of information to provide and improve our service:
Information You Provide
- Wallet Address: Your Solana wallet public address when you connect to our platform
- Campaign Configuration: Token addresses, trading parameters, and campaign settings you configure
- Contact Information: Email address if you contact our support team
- Communication Data: Messages, feedback, and support requests you send us
Automatically Collected Information
- Usage Data: Pages visited, features used, time spent on platform, and interaction patterns
- Device Information: Browser type, operating system, device identifiers, and IP address
- Transaction Data: Campaign history, transaction hashes, and trading activity
- Performance Data: Error logs, crash reports, and diagnostic information
Blockchain Information
- Public Blockchain Data: All transactions on the Solana blockchain are public and permanent
- Smart Contract Interactions: Your interactions with our smart contracts are recorded on-chain
2. How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery
- Execute and manage your trading campaigns
- Process transactions and calculate fees
- Provide real-time analytics and performance tracking
- Maintain and improve platform functionality
Communication
- Send campaign status updates and notifications
- Respond to your support requests and inquiries
- Provide important service announcements
- Send marketing communications (with your consent)
Security and Compliance
- Detect and prevent fraud, abuse, and security incidents
- Comply with legal obligations and regulatory requirements
- Enforce our Terms of Service and protect our rights
- Monitor for suspicious or illegal activity
Improvement and Analytics
- Analyze usage patterns to improve our service
- Develop new features and functionality
- Conduct research and statistical analysis
- Optimize user experience and performance
4. Blockchain Data
Important: Blockchain transactions are public and permanent.
When you use Solana Volume Bot, your transactions are recorded on the Solana blockchain. This means:
- Your wallet address and transaction history are publicly visible
- Blockchain data cannot be deleted or modified
- Anyone can view transactions associated with your wallet address
- We have no control over blockchain data once recorded
While we take measures to protect your off-chain data, blockchain transactions are inherently public. Consider this when using our service and managing your wallet addresses.
5. Data Security
We implement industry-standard security measures to protect your information:
Technical Safeguards
- Encryption of data in transit using TLS/SSL
- Encryption of sensitive data at rest
- Secure authentication and access controls
- Regular security audits and penetration testing
- Automated monitoring for security threats
Organizational Measures
- Limited employee access to personal data
- Confidentiality agreements with staff and contractors
- Regular security training for team members
- Incident response and breach notification procedures
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the security of your wallet and private keys.
6. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:
- Account Data: Retained while your account is active and for a reasonable period after closure
- Transaction Records: Retained for at least 7 years for tax and regulatory compliance
- Support Communications: Retained for 3 years after the last interaction
- Usage Analytics: Aggregated and anonymized data may be retained indefinitely
When we no longer need your information, we securely delete or anonymize it. Note that blockchain data is permanent and cannot be deleted.
7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Access and Portability
- Request a copy of the personal information we hold about you
- Receive your data in a structured, machine-readable format
Correction and Deletion
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal requirements)
Control and Objection
- Opt out of marketing communications
- Object to processing of your information for certain purposes
- Restrict how we use your information
- Withdraw consent where processing is based on consent
To exercise these rights, contact us at privacy@solanavolumebot.app. We will respond to your request within 30 days. Note that some rights may be limited by legal requirements or legitimate business needs.
9. Children's Privacy
Solana Volume Bot is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
If we become aware that we have collected information from a child under 18, we will take steps to delete that information as quickly as possible. If you believe we have collected information from a child, please contact us immediately at privacy@solanavolumebot.app.
10. International Transfers
Solana Volume Bot operates globally, and your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your jurisdiction.
When we transfer your information internationally, we ensure appropriate safeguards are in place, such as:
- Standard contractual clauses approved by regulatory authorities
- Adequacy decisions recognizing equivalent data protection
- Your explicit consent for the transfer
By using our service, you acknowledge and consent to the international transfer of your information as described in this policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
When we make changes, we will:
- Update the "Last updated" date at the top of this page
- Notify you of material changes via email or platform notification
- Provide at least 30 days' notice for significant changes
- Obtain your consent if required by law
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Privacy Inquiries:
privacy@solanavolumebot.appGeneral Support:
support@solanavolumebot.appWebsite:
www.solanavolumebot.appWe aim to respond to all privacy-related inquiries within 30 days. For urgent matters, please mark your email as "Urgent" in the subject line.
This Privacy Policy was last updated on January 15, 2025. By using Solana Volume Bot, you acknowledge that you have read and understood this policy.