Get expert assistance with your Solana trading bot. Our support team is here to help you succeed.
Get detailed help via email
Comprehensive guides and tutorials
We'll respond within 2-4 hours
Ensure your wallet extension is installed and unlocked. Try refreshing the page or switching to a different browser. Phantom and Solflare wallets are fully supported.
Check that you have sufficient SOL for the service fee and network fees. Verify your wallet has approved the transaction and isn't blocking the request.
Verify that payment was successfully sent to the correct address. Check the payment page for the exact amount including fees. Contact support if payment was sent but campaign hasn't started.
Campaign results typically appear within 5-10 minutes after completion. Check your History page and ensure you're viewing the correct time period. Refresh the page if needed.
Our email support team typically responds within 2-4 hours during business hours. For urgent issues, use our live chat feature available in your dashboard for real-time assistance.
Please include your wallet address, campaign details, any error messages you're seeing, and steps to reproduce the issue. Screenshots are also very helpful for our team to diagnose problems quickly.
Currently, we provide support through email and live chat. These channels allow us to maintain detailed records of your issues and provide accurate technical assistance with code examples and screenshots.
Our support team can review your campaign configuration and provide personalized recommendations based on your goals, token characteristics, and market conditions.
You can submit a support ticket anytime via email, and we'll respond as soon as our team is available. For immediate help, check our documentation and FAQ sections which are available 24/7.
We're currently building our community channels. For now, direct support through email and live chat ensures you get personalized, expert assistance for your specific needs.
Our support team is ready to assist you with any questions or issues you may have.